SME Magazine and its readers has voted VP sister company MG Nottingham the best British Car Dealership 2019 – East Midlands.
Director Mark Campbell was asked to submit a series of responses to a questionnaire which was then voted on by staff and readers of the the national magazine. MG Nottingham excelled in areas around customer service, the buying experience, finance and insurance and environmental credentials. Their customers liked the ‘hassle-free’ approach to selling cars, as Mark explains;
“As part of the focus on offering a unique car buying experience we have adopted a consultative approach to selling cars. This simply means that we listen to what our customers want and then discuss the relevant options open to them based on their needs. We will never attempt to sell a car just to hit a sales target or talk a customer into something they don’t want. Sales staff at MG Nottingham are salary based to ensure they deliver a consistent sale experience and also apply a long-term approach to dealing with our customers. There is no rush to sell a car and we understand that a happy customer will act as an advocate for our dealership.”
To find out what this means in practice please call into MG Nottingham at 295 Westdale Lane. You’ll be met by our famously friendly staff and offered a cup of what has been voted the best complimentary coffee in Nottingham!
